At Aaron Trails, we want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or refund under the following conditions:
Return Time Frame
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You can request a return within 7 days of receiving your order.
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The item must be unused, in its original packaging, and in the same condition as when you received it.
Refund Process
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days.
Non-Returnable Items
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Items that are used, damaged, or not in their original condition cannot be refunded.
How to Initiate a Return
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Contact us at [email protected] with your order number and reason for the return.
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Our team will provide instructions for returning the item.
Note: Refunds are issued via the same method used for purchase. Since we operate on cash-on-delivery, approved refunds will be arranged via bank transfer or another mutually agreed method.
Contact Us
For any questions or concerns regarding refunds or returns, please email [email protected].